Main Responsibilities:

  • Configuration, implementation, operation and optimisation of Cisco UC technologies.
  • Creation and development of documentation, including detailed technical documentation.
  • Assess customer requirements for voice technology initiatives and recommend appropriate solutions.
  • Assist with UC disaster recovery planning and testing for telecommunications including data and system backup and restore functions.
  • Help to provide a high quality, high availability computing and telephony/UC environment.
  • Maintain knowledge of existing and new Cisco UC products and technologies.
  • Providing technical delivery expertise to internal project teams and customers.

Key Requirements and Competencies:

  • 3+ years of increased delivery and transformation responsibility in an IPT/Cisco UC environment.
  • Demonstrable experience in implementing, transforming, troubleshooting, testing and supporting Cisco UC technologies including : IPT, VoIP, IM and Presence, SBCs, voice gateways, SIP/TDM trunking.
  • Demonstrable expertise and experience in delivering Cisco UC products and adjunct applications
  • Experience in delivering SIP solutions using Cisco CUBE SBCs, integration gateways and applications
  • Experience in implementing and supporting other voice technologies including contact centre, IVR, call recording, CTI technologies
  • Experience in legacy telephony (PSTN, TDM, PRI, Key Systems, TDM PBX and C7)
  • Large enterprise, high availability delivery skills
  • English - spoken and written B2

We offer:

  • Challenging job and very close cooperation with Verizon
  • Working as a part of an international team
  • Cisco certifications and further professional development
more benefits like 5 weeks of vacation per a year, pension plan, mobile phone, flexible working hours, meal tickets


Matos Claro Lucie