Main Responsibilities:

Technical Client Advisor is a technical consultant for dedicated customers. Is responsible for networking solution and for these areas:
  • Controls and maintains technical performance indicators and SLA
  • Connects incident, problem a change management field
  • Creates reports and analysis, which maps network needs and optimalisation
  • Communicates with customers and inner teams which take care of customer network

Key Requirements and Competencies:

  • Communication in English on level B2
  • Great communication and presentation skills
  • 1-2 years of experience in telecommunications or on customer facing role
  • Good knowledge of telecommunication field (Technical high school is and advantage)

We offer:

  • Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world
  • Full time employment
  • Multicultural, challenging and friendly environment
  • Daily use of languages
  • Extensive training and further career development (CISCO/ITIL Academy)
  • Other employee benefits

Contact:

Jedličková Marie
marie.jedlickova@okin.eu